IBM’s contract expired at the end of February, about two months before Reagan’s office learned of the pamphlet problem, the Arizona Capitol Times reported.
Voters in Maricopa and Pima counties were not affected by the delay because those counties use different computer systems. Those affected were in households with more than one voter, and 213,000 pamphlets were mailed to those homes after the problem was discovered.
Dean Miller, an Arizona lobbyist for IBM, said the company’s work for the state included creating a way for the office to extract mailing lists from the state’s database of voters. But IBM had no responsibility for actually using the software, Miller said.
The company’s only role since 2011 has been to maintain the software and update it as needed. The Secretary of State’s Office is in charge of using the software to compile mailing lists, he said.